ART commission info
If you want to hire me for a private/personal commission please read through this page to get
an overview of my services and current rates.
Before you order, please make sure to have read my Terms of Service. These terms apply to
private/personal commissions only. This information is NOT applicable for commercial work,
therefore the art can only be used for the client’s personal purposes.

 

General terms

• Prices are subject to change based on demand.
• I have the right to reject any order for any reason.

 

Payment

• Currency accepted is Euros via Paypal.
• Commissions can be paid either 100% upfront or 50% upfront and the other 50% once
  the piece is finished.
• Don't send me any payment before I have agreed to give you a commission slot and requested you to
  send me the payment.

 

Process and delivery

• The time it takes to finish your commission varies from several days to up to a month depending on factors
  such as health, the complexity of the commissioned piece and other work. You will be notified
  if it takes longer than anticipated.
• Once the piece is finished you will receive the full-resolution image via Email if you ordered a digital painting, any traditional artworks are sent via postage.
• I take no liability if your artwork is damaged in transit. - Any damaged artworks can be sent back and once repaired sent back to you, shipping costs may be charged.

 

Revisions

• You get 3 rounds of changes on the commissioned piece included in the price.
• A fee will be added if you want something changed on the final drawing
• If you wish for me to change something in the drawing you have previously approved, I will
  charge you a fee to change it. The amount of the extra charge depends on the change you
  want me to make.
• If your reference is unclear to start with changes will come at an extra charge.

 

Copyright & Usage
I, Liana Lautner (the Artist):
• I reserve the right to cancel and refund the order at any time for any reason.
• I retain all copyrights over the commissioned artwork, except for Logos
• I will NOT claim the intellectual property (IP) of the commissioned artwork.
• I will NOT profit further from the commissioned artwork unless you (the customer)
break any of the terms.
• I reserve the right to post the commissioned artwork online, in my portfolio as well as in
publications such as art books.

You (the client/commissioner):
• You may upload the commissioned artwork on any website and social channels.
• You may NOT make profits from the commissioned piece (reselling, redistributing,
uploading to POD-services, make prints, etc.)
• You may NOT alter the commissioned artwork without my (the artist's) consent.
• You MAY be allowed to sell the artwork if it is a part of an Adoptable. Please discuss
this with me prior to paying for the artwork.
• You retain the rights to the intellectual property (IP).
• You may NOT use the commissioned artwork for commercial purposes.

 

The following is considered copyright infringement:
• Reproducing/using the copyrighted artwork commercially - means making money off it
in any way not excluded from these terms.
• Claiming the artwork as your own
• Altering the artwork without my consent, like removing my watermark/signature
In some cases, the commercial rights to the image may be purchased.

 

Cancellation & Refund policy

• The buyer is not allowed a refund once I started working on the commission.
  
• If for any reason I am unable to start your commission you will receive a full refund.
  
• If you cancel your order before I started it, you can get a full refund.
  
• If you are getting a refund, do not request a Paypal chargeback. I will transfer the money
  back to you myself.
  
• If you request a Paypal chargeback at any point when you were not allowed to ask for a
  refund you will lose all beforementioned rights to the commissioned piece and I will have the
  full right to profit further from it in any way. I will decline the chargeback and supply Paypal
  with our conversations in which we talk about the commission as evidence that I have
  completed work for you. Furthermore, you will be blacklisted for commissioning me again.

 

What do you get?

• Drafts/mockups that you must decide which one I should continue
  with (depending on the complexity of the commission there might
  be fewer or more drafts)
  
• Sketch and/or final sketches that you must accept before I
  continue the work
• Insight and involvement in colour plan (depending on the
  complexity of the commissioned piece)
• Character Illustrations - Full-resolution file of the final drawing – final pieces are in PNG
  format.
  
• Fine Art Commissions - The Original Painting via Postage